Thermenhotel Karawankenhof

We stayed in the apartment, right next to the entrance for the thermal. The apartment is amazing, air condition was great, large balcony, very comparable mattresses. Breakfast and dinner was absolutely great, specialty the fillet beef and the salmon. Service is great, there is a kids playroom .with instructor from morning to evening I loved the stay, loved the staff and the service.

Why say you have Air Conditioning if you do not! Sorry to be one of those but I like cold air, SPECIALLY in the freaking summer. This hotel does NOT have air conditioning. What is has is a fan, that's it. Dinner is EXPENSIVE. Water cost more than a beer. Room size is OK, but cleaning not great. Stains on bed sheets. From the room you can see the shower so unless you are a hot couple, why would any one want to see me take a shower. Rooms are not for families with kids. The Pools Terme are great. I would come to the terme pools and skip this hotel D

Wonderful spa & hotel!! + Good and friendly service + Felt very welcome + High level of hygiene + Great spa for all ages - Spa becomes quite warm during daytimes - Very unfortunate that our holiday had ended At arrival we were welcomed by the receptionist who explained every important detail of the spa, such as the opening times of the swimmingpool and gym. Also we received 3x€20 discount on spa treatments (since we were with 3 persons). When arriving at the restaurant, we got to know our seat for the week, and we were approached by friendly staff who seemed to have a never ending source of energy and motivation. Rooms are extremely clean, nothing to make any remarks about. Everything you can expect from a spa: bodylotion and drinkable water from a local source. The Spa was enormously clean as well, no dust or stain to detect. A nice combination for children and grown-ups: a slide with timing and an outdoor park for the kids, and lovely relaxation places for the grown-ups. It's only unfortunate that the spa becomes hot during daytimes. But combined with the rest, this is forgiven easily. Staff is very friendly, always greet you when they see you. Just perfect!

The hotel connected to the pool facilities are fantastic. Patrick in the restaurant was extremely professional. Unfortunately the food is unmemorable but we are in Austria where the kitchen has allot to learn. Saturday dessert buffet great! The connecting rooms for parents and kids is extremely convenient. Cleaning was carried out throughly. WiFi okay. Quick check in and check out which is always perfect

We stayed in the king suite: really lovely! The price was totally worth it: access to the thermal area, spa and fitness area. Loved the spa above all. The pool was crowded as expected from the high season, but we found the sauna and the hammam unexpectedly empty, which was great of course. The restaurant and the breakfast was completely average for a 4 star hotel and the staff was nice and polite. The lady at the check in was particularly courteous and kind. Extremely recommended for a relaxing break from the daily routine, with or without kids.